Terms of service
The Dwelling Haven
Last Updated: August 2026
Overview
This website is operated by The Dwelling Haven. Throughout the website, the terms “we,” “us,” and “our” refer to The Dwelling Haven.
The Dwelling Haven is a Christian lifestyle brand offering physical faith-inspired products, including apparel, hats, tote bags, accessories, prayer devotionals, journals, books, gifts, and other merchandise designed to encourage faith, prayer, worship, healing, hope, and a deeper relationship with Jesus Christ.
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services to you.
By visiting our website, creating an account, placing an order, purchasing a product, or otherwise using our website and services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”), together with any policies referenced on our website, including our Privacy Policy, Refund & Return Policy, and Shipping Policy.
Please read these Terms carefully before using our website.
If you do not agree with these Terms, you should not use the Services.
Section 1 – Online Store Terms
By using our website or making a purchase, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.
You may not use our website, products, content, or Services for any illegal, fraudulent, abusive, or unauthorized purpose.
You may not violate applicable laws while using our Services.
Section 2 – Our Products
The Dwelling Haven sells physical products.
Our products may include, but are not limited to:
- Faith-inspired hats
- T-shirts and other apparel
- Sweatshirts and other clothing
- Tote bags
- Accessories
- Physical prayer devotionals
- Prayer journals
- Books
- Faith-inspired gifts
- Other Christian lifestyle merchandise
Product availability may change at any time.
We reserve the right to introduce, modify, discontinue, or limit products or collections without prior notice.
Section 3 – Product Descriptions and Images
We make reasonable efforts to display and describe our products as accurately as possible.
However, colors and product appearance may vary slightly depending on your device, monitor, lighting, photography, manufacturing process, printing process, materials, or other factors.
For apparel and wearable products, customers are responsible for reviewing available sizing information before purchasing.
For handmade, decorated, printed, embroidered, sublimated, or otherwise produced products, slight variations in placement, color, texture, or appearance may occur and may not constitute a defect.
We reserve the right to correct product descriptions, photographs, pricing, availability, or other information if an error is discovered.
Section 4 – Orders and Order Acceptance
When you place an order, you agree that the information you provide is complete, current, and accurate.
Submitting an order does not necessarily guarantee acceptance of that order.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:
- Suspected fraud
- Payment authorization problems
- Pricing or listing errors
- Product availability issues
- Incorrect product information
- Unusually large quantities
- Suspected resale or unauthorized commercial activity
- Violations of these Terms
If we cancel an order after payment has been successfully processed, an applicable refund will be issued.
Section 5 – Pricing and Payment
All prices displayed on our website are subject to change without notice.
Unless otherwise indicated, prices are displayed in the currency shown during checkout.
Applicable taxes, shipping charges, and other charges will be displayed during checkout when required.
You agree to provide accurate billing and payment information.
Payment transactions may be processed through Shopify and authorized third-party payment providers.
We reserve the right to correct pricing errors.
If a significant pricing error affects an order, we may contact you for instructions or cancel the affected order and issue an applicable refund.
Section 6 – Shipping and Delivery
The Dwelling Haven ships physical merchandise according to the shipping options and estimated delivery information provided on our website or during checkout.
Processing and delivery times are estimates and may vary.
Delivery times may be affected by factors outside our reasonable control, including:
- Carrier delays
- Weather conditions
- Holidays
- High order volumes
- Incorrect or incomplete addresses
- Transportation disruptions
- Other circumstances affecting shipping providers
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order.
If you discover an error in your address, contact us as soon as possible at support@thedwellinghaven.com.
We cannot guarantee that an address can be changed after an order has entered processing or has shipped.
Please review our Shipping Policy for additional information regarding processing, shipping, and delivery.
Section 7 – Returns, Refunds and Exchanges
Eligible physical products may be returned or exchanged according to our Refund & Return Policy.
Our standard return window for eligible merchandise is 30 days from delivery, subject to the conditions stated in that policy.
Returned products generally must be unused, unworn, and in their original condition, with applicable tags and packaging.
Certain products may not be eligible for return, including personalized or customized merchandise, used or worn products, and products specifically identified as final sale, except where otherwise required by law or when an item arrives damaged, defective, or incorrect.
Customers should review our complete Refund & Return Policy before purchasing.
Section 8 – Damaged, Defective or Incorrect Products
Please inspect your order when it arrives.
If you receive an item that is damaged, defective, misprinted, or different from what you ordered, contact us as soon as possible at:
Please include your order number and photographs showing the issue when applicable.
We will review the situation and determine the appropriate resolution according to our Refund & Return Policy and applicable law.
Section 9 – Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
We cannot guarantee cancellation once processing or fulfillment has begun.
If an order has already shipped, the applicable return procedures may need to be followed after delivery.
Section 10 – Intellectual Property
Unless otherwise stated, the content associated with The Dwelling Haven is owned by, licensed to, or used by The Dwelling Haven with appropriate authorization.
This may include:
- Brand names
- Logos
- Product designs
- Artwork
- Graphics
- Photographs
- Website content
- Written content
- Devotional content
- Journal content
- Prayers
- Worship music
- Song titles and original creative materials where legally protectable
- Audio and video content
- Marketing materials
You may not reproduce, copy, distribute, modify, sell, resell, commercially exploit, or otherwise use protected content belonging to The Dwelling Haven without authorization, except as permitted by applicable law.
Purchasing a physical product does not transfer ownership of the intellectual property incorporated into its design or content.
Section 11 – Original Worship Music and Product Inspiration
Many products offered by The Dwelling Haven may be inspired by themes, messages, encouragement, and expressions found in our original healing, faith-filled worship music.
Our music may be available through third-party streaming and media platforms.
Your use of third-party music or media platforms is governed by the applicable platform's own terms and policies.
The availability of our music on a third-party service does not mean that the service sponsors or endorses The Dwelling Haven unless expressly stated.
Section 12 – Faith-Based Content Disclaimer
The Dwelling Haven creates faith-based products and content intended to provide spiritual encouragement, inspiration, prayer, reflection, and Christian lifestyle resources.
Our devotionals, journals, worship content, written materials, and other faith-inspired products are not intended to replace professional medical, mental health, legal, financial, or other professional advice.
Nothing on our website should be interpreted as a guarantee of a particular spiritual, emotional, financial, physical, or personal outcome.
Section 13 – Personal Information and Privacy
Your submission and use of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how information may be collected, used, and disclosed.
Section 14 – Third-Party Services and Links
Our website may contain links to third-party websites or services, including payment providers, shipping providers, social media platforms, and music streaming platforms.
We are not responsible for the content, security, availability, policies, products, services, or privacy practices of third-party websites that we do not own or control.
Your interactions with third-party services are subject to their respective terms and policies.
Section 15 – Reviews, Feedback and User Content
If you voluntarily submit a product review, testimonial, comment, suggestion, photograph, feedback, or other content to us, you represent that you have the right to submit that content.
You may not submit content that is unlawful, fraudulent, abusive, defamatory, threatening, infringing, or otherwise violates the rights of another person.
Where permitted by law, you grant The Dwelling Haven permission to use voluntarily submitted reviews, feedback, or testimonials for legitimate business and promotional purposes, subject to applicable privacy and consumer protection laws.
Section 16 – Prohibited Uses
You may not use our website or Services to:
- Violate applicable laws
- Commit or facilitate fraud
- Infringe intellectual property rights
- Submit false or misleading information
- Transmit malicious software or harmful code
- Attempt to interfere with website security
- Collect or track personal information about others unlawfully
- Scrape, copy, or commercially exploit our website or content without authorization
- Impersonate another person
- Engage in abusive or malicious activity
We reserve the right to restrict or terminate access to the Services for violations of these Terms.
Section 17 – Accuracy of Website Information
We make reasonable efforts to keep information on our website accurate and current.
However, occasional errors, omissions, or inaccuracies may occur regarding product descriptions, pricing, promotions, shipping charges, delivery estimates, product availability, or other information.
We reserve the right to correct errors and update information when reasonably necessary.
Section 18 – Changes to Products and Services
We may modify, update, suspend, or discontinue products, website features, collections, or portions of the Services at any time.
Prices and product availability may also change without notice.
Section 19 – Limitation of Liability
To the fullest extent permitted by applicable law, The Dwelling Haven and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website, Services, or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Section 20 – Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless The Dwelling Haven and its applicable owners, affiliates, employees, representatives, and service providers from claims or liabilities arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person's rights.
Section 21 – Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in effect.
Section 22 – Entire Agreement
These Terms, together with the policies and notices posted on our website, constitute the agreement between you and The Dwelling Haven regarding your use of the Services, subject to applicable law.
Section 23 – Governing Law
These Terms will be governed by applicable laws governing The Dwelling Haven and the transaction, without limiting any consumer rights that cannot legally be waived.
Section 24 – Changes to These Terms
We may update these Terms periodically to reflect changes to our products, business practices, Services, or legal requirements.
The current version will be posted on this page with an updated “Last Updated” date.
Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
Section 25 – Contact Information
Questions regarding these Terms of Service may be sent to:
The Dwelling Haven
Email: support@thedwellinghaven.com
Customer support inquiries are typically answered within 24–48 business hours.
The Dwelling Haven
Where Faith Inspires Every Creation